1 TO 1 MATHS BOXED TERMS & CONDITIONS


This website is operated by 1 to 1 Maths Boxed. Throughout the site, the terms “we”, “us” and “our” refer to 1 to 1 Maths Boxed. 1 to 1 Maths Boxed offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website www.1to1mathsboxed.co.uk. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Ecwid Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

OUR COMPANY

We operate the website www.1to1mathsboxed.co.uk and our registered business address is: 1 to 1 Maths, 62 Cornwall Way, Ainsdale, PR8 3SH.
We will do our best to maintain our website so that you have constant use, but there will be times when your use may be interrupted. Interruption to the services for reasonable periods for maintenance or causes beyond our control is not a ground for repayment of money you have paid. When we are aware of the likelihood of our site being down, we will place a notice on our website to this effect.

SERVICE AVAILABILITY

Our Site is only intended for use by people residing in the United Kingdom. We do not automatically accept orders from individuals outside of the United Kingdom and Northern Ireland without a prior request. Please email us on jennifer@1to1maths.co.uk with a full delivery address for an accurate worldwide quote.

We are a subscription (or single purchase) maths activity box service. Our maths activity boxes are currently available from age 18 months to 16 years. The Service we provide on our website www.1to1mathsboxed.co.uk allows users to subscribe to a monthly, 3 monthly, 6 monthly or 12 monthly maths activity subscription box service (full details on our website) or to send or receive a single purchase maths activity box from our online store (full details also on our website).

Your order will be fulfilled within 28 days of your order being processed. You will not hold us responsible for any delays or non-receipt outside of our reasonable control, which relate to the delivery of boxes or orders.

ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. As our boxes are made-to-order, they cannot be returned for any reason unless faulty, please refer to our refunds policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you grant 1 to 1 Maths Boxed a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works on our websites and in any other materials or medium, and sublicense such materials or any part of such materials. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

JOINING AND REGISTERING WITH 1 TO 1 MATHS BOXED

Once we accept your subscription or single purchase maths activity box that is when the contract is made. You may not transfer, assign, charge or otherwise dispose of the contract, or any of your rights or obligations arising under it, without our prior written consent.

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account and password. You agree to immediately notify us in the event of any unauthorised use of your account or other breach of security.

You acknowledge and agree that we may process your personal data in accordance with the terms of our privacy and cookies policy, which is subject to change from time to time.

You understand and agree that the contents of our boxes are tailored especially for your child based on the information provided by you. You are responsible for providing the correct delivery address for yourself or any the recipient you are gifting a maths activity box or subscription to.

DISCOUNTS

Please note that discounts may not be used for ‘sale’ or products that have already been reduced in price. Any discount code usage for 1 to 1 Maths Boxed subscription is reserved for new customers only (one code per customer/household) unless otherwise agreed by us. You may not take out a new subscription using the same or another promotional code. Any promotional codes must be used at the time of purchase and cannot be backdated.

PAYMENTS

1 to 1 Maths Boxed takes payment for goods that you purchase through the Service via Stripe. We may change our prices at any time, if you do not wish to accept the new price you may cancel your subscription as below otherwise payments will be at the new price. 1 to 1 Maths Boxed is not privy to any of your credit/debit card information and no card details are stored on 1 to 1 Maths Boxed website or its servers.

AUTO-RENEWALS

If you subscribe to the Service, you agree that you will promptly update your account information with any changes (for example, a change to your billing address or debit/credit card expiry date).

You agree to pay 1 to 1 Maths Boxed the amount that is specified in the ‘Service’; in accordance with these Terms of Service. You hereby authorise 1 to 1 Maths Boxed to charge your debit/credit card in advance of the dispatch of your next Box(s), in accordance with the terms that are applicable to the subscription you purchased, until you terminate your account, cancel your subscription or change your subscription to a different subscription. You understand and accept that, unless otherwise expressly stated, our Service is a subscription that operates on an auto-renewal basis and once your initial pre-paid subscription has ended, you agree to your debit/credit card being charged again.

Should you not wish for the renewal to take place, you should email as below (see Cancelling a Subscription) as soon as your last box has been received and before the renewal payment has been taken. You will have 28 days to do this. All payments made are non-refundable. Dispute of any charges must be notified to 1 to 1 Maths Boxed within thirty one (31) days of the charge being made.

We reserve the right to change the price(s) of our subscription and will give you at least thirty one (31) days notice of any such change. The notice of the price change will be on the website and we will also email it to you. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount.

CANCELLING A SUBSCRIPTION

We would be sad to see you go, but if you need to, you can cancel a monthly subscription with thirty one (31) days notice after the first box has been received within your account. You will need to follow the cancellation procedure and will be given clear instructions when your account has been cancelled. You will also receive an email confirming this. Please note that we are unable to accept cancellations by email or live chat.

Prepaid subscription boxes i.e. 3, 6 or 12 monthly subscriptions may not be cancelled before the duration has been completed. To be eligible for the subscribe and save option on monthly subscriptions you will need to complete a minimum of 31 days and recieve a minimum of 1 box. Any orders cancelled before the 1st box arrives will not be eligible for the 10% discount and orders will be cancelled and fully refunded. Please note - there is a separate option for purchasing maths activity boxes as a single purchase.

You understand and agree that once you have cancelled your subscription within your account that you will receive and be charged for and receive one further Box if it is due to be dispatched during the thirty one (31) days notice period. Prepaid subscriptions may be cancelled within 14 days of ordering by emailing jennifer@1to1maths.co.uk using as the email subject ‘Cancel Subscription’. For security reasons you may be asked for your order number, postcode and additional information.

If your subscription box has been dispatched or is in the process of being dispatched you will be required to return the order for a refund less the P&P charges. Please note that you are responsible for the cost of returning any of 1 to 1 Maths Boxed boxes and for ensuring that it reaches us safely.

If you wish to cancel a new prepaid subscription within 14 days of placing your order but not return your subscription box you will be liable for the full cost of a one off box (£15.00). Prepaid subscriptions cannot be cancelled after 14 days.

You agree not to hold us responsible for banking charges incurred due to payments on your account.

DELIVERY

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address. Failure to do so may result in some or all of your boxes being placed on hold due to an incomplete shipping fee being paid.

Subscription boxes will be dispatched within 28 working days of purchase and every 20th of the month thereafter.

All single purchase maths activity boxes will be dispatched within 5-10 working days (Mon-Fri) from purchase. Orders are dispatched by Royal Mail and can take 1-3 days to receive after shipping.

Should your order not arrive, please contact 1 to 1 Maths Boxed, a full refund or a replacement will be offered once 15 days has elapsed.

RETURNS

Custom made items are exempt from The Consumer Contract Regulations – the only exception being is if they’re faulty, not as described, not fit for purpose or any other fault of 1 to 1 Maths Boxed.

We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item we do accept returns for the above reasons and will issue a full refund.

Under The Consumer Contract Regulations, your right to cancel begins from the moment you place your order, up to 14 working days after receiving your order. Your right to cancel is unconditional.

If you wish to return an item, please notify us by emailing jennifer@1to1maths.co.uk including your order number. We will then process your return. You will be refunded the full amount of your order minus any P&P charges. Return postage must be paid by the customer.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 1 to 1 Maths Boxed, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. The items within our maths activity boxes from 1 to 1 Maths Boxed are not sold as toys, therefore, they must always be used under adult supervision and only used for educational purposes. General wear and tear may occur over time and items should be discarded if they break or deteriorate. The colour and size of items may vary from pictures. We reserve the right at any time to remove any items from the Site. Due to the nature of educational resources items within our maths activity boxes they do not come CE marked.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless 1 to 1 Maths Boxed and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom and Northern Ireland.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at jennifer@1to1maths.co.uk.